FAQs

After you paid 

we will send a confirmation email or SMS with your order details

After we delivered the product

we will send a SF delivery number to your email or SMS for tracking 

After you received the merchandise 

please give us a review on your personal instagram post and tag @ashchic #ashchicgirl to get 10%off discount on any items in your next order! 

 

*Most of our products are pre order, it takes around 7-14 days to deliver*

Yet, we will have some in stock item, feel free to ask us any questions for urgent arrangement!

 

Worldwide shipping 

we do provide worldwide shipping and we use SF international shipping 

*所有台灣客戶必須按提供身份證給貴公司才可以順利寄件*

Exchange & return 

We will send the in stock item for advance even if the whole order is not ready yet

We do not accept any exchanges and return at the moment 

Any more questions?

message us on instagram @ashchic 

Guide to our store

🔺 門市: 九龍花園街232-242，E3鋪地下Korea Total Fashion (太子站A出口近旺角警署後面) 營業時間: 1:00-6:30

 *見到禮賢大廈再行前啲*